We take pride in the quality of Lwang Black clove-infused coffee. If your product arrives damaged or you received the incorrect item, please contact us within 7 days of receiving your order, and we will make it right.
To initiate a return or report an issue, please contact us at brewed@lwangblack.co or call +977 9857059386. Include your order number and photos of the item if it arrived damaged.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and credited back to your original method of payment within 5-7 business days.